Getting Care on the Road
All of our Horizon Blue Cross Blue Shield of NJ plans have the BlueCard® Program so you're covered when you need care across the United States.
What is BlueCard®? BlueCard enables eligible members to receive medical care when they are outside of New Jersey. Through the program, no matter where you are in the United States when you need care, you can take advantage of savings the local Blue Cross and/or Blue Shield plan has negotiated with its doctors and hospitals. Designed to Save You Money When you are outside the Horizon BCBSNJ service area and need medical care, always use a BlueCard-participating doctor, hospital or other health care professional to ensure you receive the highest level of benefits. However, in an emergency,you should always go directly to the nearest hospital. When you receive a covered service, you should not have to pay any amount above the local Blue Cross and/or Blue Shield plan's negotiated rate and any applicable out-of-pocket expenses that you would normally be responsible for under your Horizon BCBSNJ plan (such as any deductible, copayment or coinsurance). You should not need to complete any claim forms. After your claim is processed, you will receive an Explanation of Benefit from Horizon BCBSNJ. Finding Care Locating participating BlueCard doctors and hospitals is easy. You can do so by:
• Visiting the Blue National Doctor and HospitalFinder at provider.bcbs.com.
• Using the Blue National Doctor and HospitalFinder app.
• Calling BlueCard Access at 1-800-810-BLUE (2583).